Privacy Policy

Effective Date: 29 May 2025

1. Introduction

At rara Therapy ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.raratherapy.com.au.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Information you provide in intake forms or inquiries
Any other information voluntarily submitted by you

We do not collect payment or financial details through our website.

3. How We Collect Information

We collect personal information in the following ways:

Through information you voluntarily submit in our intake form
Through email or direct communication
Automatically via cookies and analytics tools (e.g., IP address, browser type)

4. Why We Collect Your Information

We use your personal information to:

Respond to inquiries and provide our services
Improve website functionality and user experience
Send updates or communications you have requested

We will not use your information for any purpose unrelated to our services without your consent.

5. Disclosure of Information

We may disclose your information to trusted third parties only when necessary, such as:

Website hosting and technical support providers (e.g., Wix)
Legal or regulatory authorities if required by law

We do not sell, trade, or rent your personal information.

6. Cookies

Our website may use cookies to improve your experience. You can choose to disable cookies through your browser settings.

7. Storage and Security

Your personal information is stored securely and protected against unauthorized access, misuse, or disclosure.

8. Access and Correction

You may request access to the personal information we hold about you, and you may request corrections if it is inaccurate or outdated. Contact us at the email address below to make a request.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at laura@raratherapy.com.au